Medical Assistant / Community Health Worker / Health Navigator

Co-Chairs: Kelly Schelin, Contra Costa College and Chris Salem, Kaiser Permanente


  • Publish report on employer survey showcasing the current workforce environment and terminology (Released January 2018, available on our website)

  • Explore the creation of a joint per diem pool of Medical Assistants for Employers in the East Bay

  • Align, build capacity, and co-invest in joint training programs for Medical Assistants and CHWs

  • Establish common criteria on skills and competencies (e.g., professionalism, customer service, resilience/ perseverance, time management)

  • Address resource needs to train new and existing employees

  • Document best practices for enhanced engagement of CHW’s and HN’s

  • Align employment categories, compensation, and career ladder advancement categories